Care That Feels Like Family. Connections That Last a Lifetime.
Resource Hub

The Connection Center

Resources for Every Stage of Caring for Someone You Love

The resources listed here are provided for informational and educational purposes only. Carolina's Connections Home Health does not determine eligibility for any program, benefit, or service; does not provide medical advice or treatment; and is not affiliated with Medicare, Medicaid, the VA, or any government agency. Listing an outside organization does not imply endorsement, partnership, or guaranteed eligibility.

Caring for a loved one can feel overwhelming — especially when you're not sure where to turn. The Connection Center is Carolina's Connections' free resource hub designed to help older adults, adults with disabilities, veterans, family caregivers, and families find trustworthy information, understand their options, and take the next step with confidence.

Education & Resources

Conditions & Caregiver Education

Trustworthy educational resources from leading national organizations — to help individuals and families understand conditions, navigate care, and find support.

Alzheimer's & Dementia

Alzheimer's Association

Education, caregiver resources, local chapter support, and a 24/7 helpline for families navigating memory loss.

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Parkinson's Disease

Parkinson's Foundation

Expert care guidance, helpline, and resources for people living with Parkinson's and their care partners.

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Stroke & Recovery

American Stroke Association

Stroke prevention, recovery resources, and support for survivors and families rebuilding after stroke.

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Diabetes

American Diabetes Association

Diabetes management education, nutrition guidance, and resources for individuals and caregivers.

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Kidney Disease & Dialysis

National Kidney Foundation

Information on kidney disease stages, dialysis options, and support resources for patients and families.

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Heart Disease

American Heart Association

Heart health education, recovery support, and caregiver resources for those living with heart disease.

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Arthritis & Mobility

Arthritis Foundation

Resources for managing arthritis pain, improving mobility, and maintaining independence at home.

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Vision Loss & Glaucoma

Glaucoma Research Foundation

Education on vision loss, glaucoma, and resources to help individuals maintain quality of life.

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Cancer Support

American Cancer Society

Support programs, treatment information, and caregiver resources for those affected by cancer.

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COPD & Respiratory

American Lung Association

COPD management education, breathing resources, and support for individuals with respiratory conditions.

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Fall Prevention & Home Safety

CDC STEADI Program

Evidence-based fall prevention resources, home safety checklists, and guidance for older adults and caregivers.

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Caregiver Support & Burnout

Family Caregiver Alliance

Resources for family caregivers experiencing burnout, stress, or the need for respite and support.

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Grief & End-of-Life

National Hospice & Palliative Care Org.

Compassionate resources for families navigating end-of-life planning, hospice, and grief support.

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Veterans Resources

U.S. Department of Veterans Affairs

Benefits, health care, caregiver support, and community resources for veterans and their families.

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Disability Resources

Disability Rights NC

Advocacy, legal resources, and support for individuals with disabilities living in North Carolina.

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Aging & Senior Resources

Eldercare Locator (ACL)

Connect with local aging services, transportation, meals, caregiver support, and more through this national resource.

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Durable Medical Equipment

Equipment & Accessibility Resources

Families often have questions about wheelchairs, walkers, hospital beds, and other durable medical equipment (DME). Carolina's Connections does not sell, prescribe, or determine eligibility for medical equipment. The resources below can help families learn about options and understand how coverage may work.

Medicare, Medicaid, private insurance, VA benefits, or other programs may cover certain equipment when eligibility and medical-necessity requirements are met. Carolina's Connections does not determine eligibility, prescribe equipment, guarantee coverage, or sell medical equipment. Always consult a licensed medical provider and your insurance or benefits program.

Wheelchairs & Power Mobility

Manual wheelchairs, power wheelchairs, and scooters for individuals with mobility limitations.

Walkers, Canes & Rollators

Assistive walking devices to support stability, balance, and safe movement at home and in the community.

Hospital Beds & Mattresses

Adjustable hospital-style beds and pressure-relieving mattresses for home use.

Patient Lifts & Transfer Aids

Mechanical and powered lifts to assist with safe transfers between bed, chair, and other surfaces.

Bedside Commodes & Bath Safety

Commodes, grab bars, shower chairs, and tub transfer benches to support bathroom safety.

Pressure-Relieving Equipment

Specialized cushions, overlays, and mattresses designed to reduce pressure injury risk.

Oxygen & Respiratory Equipment

Home oxygen concentrators and respiratory devices for individuals with qualifying conditions.

CPAP & Sleep Therapy Devices

Continuous positive airway pressure devices for sleep apnea and related conditions.

North Carolina Resources

NC Help, Advocacy & Complaint Resources

Official North Carolina agencies and programs for seniors, adults with disabilities, caregivers, and families seeking assistance, advocacy, or information.

NC DHSR Complaint Intake

File complaints about home care agencies, nursing facilities, and other licensed health care providers in NC.

(800) 624-3004
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NC Medicaid Beneficiary Support

Questions about NC Medicaid eligibility, benefits, and enrollment for qualifying individuals.

(888) 245-0179
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NC Division of Aging & Adult Services

State agency overseeing aging services, adult protective services, and long-term care programs in NC.

(919) 855-3400
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NC SHIIP — Medicare Counseling

Free, unbiased Medicare counseling for NC residents from trained volunteer counselors.

(855) 408-1212
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NC Long-Term Care Ombudsman

Advocates for residents of nursing homes, assisted living, and other long-term care facilities in NC.

(919) 855-3400
Visit Website

Adult Protective Services (NC)

Report suspected abuse, neglect, or exploitation of vulnerable adults in North Carolina.

Contact your county DSS
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Centralina Area Agency on Aging

Local aging services, caregiver support, transportation assistance, and community programs for the Charlotte region.

(704) 348-2722
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NC 2-1-1 Help Line

Free, confidential referral service connecting NC residents to local health and human services programs.

Dial 2-1-1
Visit Website
For Family Caregivers

Family Caregiver Corner

Because Caregivers Need Support Too.

Caring for a loved one is one of the most meaningful things a person can do — and one of the most demanding. The Family Caregiver Corner is here to help you find information, recognize when you need support, and take care of yourself while caring for someone else.

Transition Support

Hospital to Home

A Guide to Navigating the Transition

Returning home after a hospital stay, surgery, or rehabilitation can feel overwhelming for both patients and families. Non-medical home care can play an important supportive role during this transition — providing companionship, assistance with daily activities, and peace of mind.

Non-medical home care does not include skilled nursing, wound care, physical therapy, medication administration, or other clinical treatment. Always follow your physician's discharge instructions and coordinate with your medical team.

1

Preparing for Home

Before discharge, confirm the home environment is safe and accessible. Arrange for any needed equipment through your medical team. Identify who will provide support during the first days at home.

How We Can Help

Carolina's Connections can help coordinate a care plan and ensure a caregiver is ready to assist on discharge day.

2

Discharge Day

Understand all discharge instructions, medications, and follow-up appointments before leaving the facility. Arrange reliable transportation home.

How We Can Help

Our caregivers can provide transportation assistance and be present at home to help with the initial transition.

3

First 24–72 Hours

Rest, hydration, and following medical instructions are the priority. Meal preparation, light assistance, and companionship can make a significant difference during this critical window.

How We Can Help

We can assist with meal preparation, light housekeeping, medication reminders, and companionship during this important period.

4

First Week at Home

Establish a routine, attend follow-up appointments, and monitor for any changes in condition. Family caregivers may need support during this time as well.

How We Can Help

Our caregivers can assist with transportation to follow-up appointments, errands, personal care, and daily routines.

5

Continued Support

As recovery progresses, care needs may change. Some individuals benefit from ongoing support to maintain independence, safety, and quality of life at home.

How We Can Help

We work with families to adjust care plans as needs evolve — providing as much or as little support as is helpful.

Ready to Talk About What Your Family Needs?

Our team is here to listen, answer questions, and help you find the right support — at no obligation.