Privacy Policy

We collect information that you voluntarily provide when you submit forms on our Website. This may include your name, email address, phone number, and the content of your message through contact forms; care request details through our Request Care form; employment information through caregiver application forms; and referral details through referral forms.

We may also collect certain technical information automatically when you visit our Website, such as your IP address, browser type, pages visited, and the date and time of your visit. This information is used for website administration and to improve the Website experience.

We use the information you provide through this Website to respond to your inquiry or message, follow up on a care request and schedule a consultation, process and review employment or caregiver applications, communicate with you about services you have inquired about, maintain records of communications for business purposes, and improve our Website and the information we provide.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information submitted through our Website forms is received and stored through our website platform and associated business tools. We take reasonable precautions to protect information submitted through this Website from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through this Website.

Our public website forms are designed to collect general inquiry and contact information only. We ask that you do not submit detailed medical records, diagnoses, treatment information, or other sensitive protected health information through our public website contact forms. Detailed care-related information is collected through our secure intake process after initial contact is established.

This Privacy Policy applies to information submitted through this public website only. It is separate from and does not replace the privacy notices, information authorizations, and confidentiality agreements that clients and authorized representatives complete as part of the formal client intake process with Carolina's Connections.

If you become a client of Carolina's Connections, you will receive and be asked to review and sign separate privacy and information authorization documents as part of your service agreement.

We do not sell or share your personal information with unaffiliated third parties for their own marketing purposes. We may share information with trusted service providers who assist us in operating our Website, when required by law or valid legal process, or when necessary to protect the rights, property, or safety of Carolina's Connections, our clients, or others.

Our Website may contain links to third-party websites, including external resources, government agencies, or community organizations. These links are provided for your convenience and informational purposes only. Carolina's Connections does not control and is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Our Website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our Website. You may be able to configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of the Website may not function properly if cookies are disabled.

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through this Website. If you believe we have inadvertently collected information from a child under 13, please contact us and we will take steps to delete that information.

If you have submitted information through our Website and would like to request that we update or remove it from our records, you may contact us using the information provided below. We will make reasonable efforts to accommodate such requests, subject to any legal or business obligations that may require us to retain certain information.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy, please contact us: